Jackpotopia — Delete your account
You only have an account if you signed in to save your progress. Playing as a guest creates no account.
Delete it in the game
- Open Jackpotopia and tap the gear (Settings) in the lobby.
- Tap Delete account at the bottom, then Delete.
Or ask us
If you no longer have the game installed, email contact@hnhgames.com with the subject “Jackpotopia account deletion” from the email address of the Google account you signed in with (for Apple, tell us the date you signed in). We will delete it within 30 days.
What is deleted
- Your account (user ID, sign-in method, and the name, email and picture shared by Google) — deleted
- The saved copy of your progress — deleted
- Progress on your device — stays, so you can keep playing as a guest
- Anonymous gameplay statistics — not linked to your account; deleted automatically after 14 months
- Purchase records kept by Apple or Google — handled by them under their own policies